Privacy Policy for First Impression Landscape LLC

Effective Date: September 9, 2026

At First Impression Landscape LLC, we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, fill out our estimate request forms, or interact with us on social media channels (such as Facebook).

By using our services, website, or interacting with our social media profiles, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect information that you voluntarily provide directly to us when you request an estimate, contact us by phone or email, or interact with our digital marketing campaigns. This may include:

• Personal Identification Information: Name, email address, physical/property address, and phone number.
• Project Details: Information regarding your property, yard conditions, and specific landscape or hardscape project requests (e.g., retaining walls, patios, outdoor fireplaces, sidewalks).
• Automated Data: Like most websites, our site may automatically collect standard data such as your IP address, browser type, pages visited, and time spent on our site through basic analytics tools and cookies.

2. How We Use Your Information

We use the information we collect to provide and optimize our landscaping and hardscaping services. Specifically, we use your data to:

• Process, schedule, and deliver accurate estimates for your project.
• Contact you regarding your project inquiry via phone call, text, or email.
• Send invoicing, payment tracking, and project updates.
• Administer promotions, contests, or referral drawings that you opt into (such as free estimate giveaways or seasonal hardscape discounts).
• Improve our website, social media engagement, and overall customer service training.

3. Data Sharing and Third-Parties

We do not sell, rent, or lease your personal information to third parties. We only share your data in the following limited circumstances:

• Service Providers: We may share information with trusted third-party software platforms used internally to run our business, such as job tracking, scheduling, and invoicing tools (e.g., CRM or project management software).
• Legal Requirements: We may disclose your information if required to do so by law, court order, or to protect the safety, rights, or property of First Impression Landscape LLC, our clients, or the public.

4. Data Security

We implement practical administrative and technical security measures to maintain the safety of your personal information. However, please note that no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Your Rights and Choices

Depending on your location, you may have specific rights regarding your personal data, including:

• The right to request access to or copies of the personal data we hold about you.
• The right to request that we correct any inaccurate or incomplete information.
• The right to request that we delete your personal information from our active communication databases.
• The right to opt-out of promotional marketing emails or text messages at any time by replying “STOP” or clicking “Unsubscribe.”

6. Social Media & External Links

Our social media profiles (such as Facebook) and our website may contain links to other websites or applications. We are not responsible for the privacy practices or content of third-party platforms or external sites. We encourage you to read the privacy policies of any third-party services you interact with.

7. Updates to This Policy

We reserve the right to update or change our Privacy Policy at any time. Any changes will be posted directly to this page with an updated “Effective Date” at the top. We encourage you to review this policy periodically.

8. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your data, please contact us at:

First Impression Landscape LLC
Phone: 724-793-7957